At Maggie Liao, we are committed to protecting your privacy and handling your personal information with care, discretion, and integrity.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

• Name
• Email address
• Phone number
• Shipping and billing address

Order & Transaction Information

• Purchase history
• Payment details (processed securely via third-party providers)

Technical Data

• IP address
• Browser type
• Device information
• Website usage and interaction data

2. How We Use Your Information

Your information is used to:

• Process and fulfil orders
• Communicate with you regarding purchases or enquiries
• Provide customer support
• Improve our website and services
• Detect and prevent fraud or unauthorised activity
• Send updates, where you have opted in

3. Sharing of Information

We do not sell your personal information.

We may share your data with trusted third parties where necessary, including:

• Payment providers
• Shipping and logistics partners
• Technology and website service providers
• Fraud prevention and security services

All third parties are required to handle your data securely and in accordance with applicable laws.

4. International Transfers

Your information may be processed or stored outside New Zealand, including by third-party service providers.

We take reasonable steps to ensure your data is protected in accordance with this Policy.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

All payment transactions are encrypted and processed securely.

6. Your Rights

Under applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Opt out of marketing communications at any time

To exercise these rights, please contact us at the email below.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience and understand how our website is used.

You may adjust your browser settings to refuse cookies; however, some functionality may be affected.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including legal and accounting obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on this page.

11. Contact

For any privacy-related enquiries or requests:

Email: info@maggieliao.com